Privacy Policy
Last Updated: December 17, 2025
EZ Park ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at ezparkapp.com.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, and profile information when you create an account (via Google Sign-In)
- Listing Information: Address, availability, pricing, and descriptions for parking spots you list
- Booking Information: Reservation details, dates, times, and preferences
- Payment Information: Processed securely through Stripe; we do not store your full credit card numbers
- Communications: Messages, feedback, and support requests you send us
Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent on platform
- Location Data: With your permission, to show nearby parking spots
- Cookies: To maintain your session and preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process bookings and payments
- Connect Owners and Renters
- Send booking confirmations and important updates
- Provide customer support
- Detect and prevent fraud
- Comply with legal obligations
- Analyze usage to improve user experience
3. Information Sharing
We share your information only in the following circumstances:
| Recipient | Information Shared | Purpose |
|---|---|---|
| Other Users | Name, booking details | To facilitate parking transactions |
| Stripe | Payment information | To process payments securely |
| Firebase (Google) | Account & booking data | To store and sync your data |
| Law Enforcement | As required | To comply with legal obligations |
We do not sell your personal information to third parties.
4. Third-Party Services
Our platform uses the following third-party services:
- Google Firebase: Authentication and data storage (Privacy Policy)
- Stripe: Payment processing (Privacy Policy)
- Google Maps / OpenStreetMap: Map display and location services
These services have their own privacy policies governing their use of your data.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS)
- Secure authentication through Google Sign-In
- Payment data handled by PCI-compliant Stripe
- Regular security reviews
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide our services
- Required by law (e.g., tax records)
- Necessary for dispute resolution
You may request deletion of your account and associated data at any time.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing emails
- Location: Disable location services in your browser
To exercise these rights, contact us at support@ezparkapp.com
8. Children's Privacy
EZ Park is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
9. California Privacy Rights
California residents have additional rights under the CCPA:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising privacy rights
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
EZ Park
Email: support@ezparkapp.com
By using EZ Park, you acknowledge that you have read and understood this Privacy Policy.